College of Business & Technology

Policies for handling student concerns

 

1.        Issues related to concerns about grades:

 

Step 1 Contact the instructor during his/her office hours. If there is no resolution from this discussion then:

Step 2 Make an appointment with the appropriate department chair. Please give the chair an opportunity to discuss the issue with the faculty person. If you are not satisfied with the resolution then:

Step 3 You may contact the Dean’s Office and make an appointment with the assistant dean. Please provide an opportunity for the assistant dean to conduct an appropriate investigation. If you are still not satisfied with the result, you may file a grade appeal as outlined in the Catalog (page 65 in the 2006 Catalog).

 

2.        Issues related to faculty or fellow student behavior:

          

If the issue is related to gender or ethnic bias, please contact the Director of Human Resources.

 

If the issue is related to the Americans with Disabilities Act (ADA), please contact the Office of Student Affairs. Faculty may not provide accommodation without verification by that office.

 

If the issue is related to a grade, homework assignment, or course policies, refer to policy number 1. Contact the instructor first, than the department chair, and finally the Dean’s Office.

 

3.        Issues related to advising, transfer of courses or credit, or other academic related issues:

 

First see your advisor. Until you complete your degree plan, Ms. Ronnie Grayson is your advisor. After completion of your degree plan the department will assign you an advisor. If you do not know who your advisor is, please contact the appropriate department secretary. Each department office and the Dean’s Office keep a record of faculty office hours so that you may find a time to make an appointment with your advisor on a regular basis.

 

For transfer credits, NSU adheres to the Oklahoma State Regents for Higher Education transfer guide which is on their web site. Below is the web address:

 

           http://www.okhighered.org/student-center/transfer-stdnts/course-transfer.shtml

 

 

 

 

 

 

For courses not contained on the guide, the department chairperson, with the input of the faculty, determine the appropriate transfer credits.

 

Remember, all students must complete a minimum of sixty (60) credit hours from a four year institution therefore you may not be able to use all of your transfer credits.

 

For other academic course related issues, please contact your instructor for clarification.

 

4.        Class Absence Policy

 

Each faculty person has a class absence policy, including his/her policy on allowing you  to complete any missed assignments or examinations. Please check the course syllabus for your instructor’s policy.

 

If the instructor is unable to attend class for any unforeseen reason, the appropriate office will post a notice on the classroom door. If a notice is not posted and the instructor is not there after fifteen minutes, you may leave, but please have a class representative notify the department or college office. In Broken Arrow, contact Mr. Todd at BA-A 206 (6108). To verify attendance the class may choose to sign an “attendance” sheet. Please leave at the appropriate office.